Frequently Asked Questions

  • Professional-grade deep cleaning requires immense power. The Luvia Pro is corded to provide a consistent, 16,000Pa industrial suction and maintain 60°C heat without interruption. The Luvia Go is designed for quick, everyday convenience with wireless portability.
  • Yes. Our devices use a specific 253.7nm UV-C wavelength that penetrates the DNA of dust mites and bacteria, neutralizing 99.9% of them instantly. The Pro model also adds Ultrasonic waves to disturb their nervous system for a deeper clean.
  • For allergy sufferers, we recommend using your Luvia vacuum once a week. For general hygiene, once every two weeks is sufficient to keep your sleep environment sterile and allergen-free.
  • Absolutely. Our vacuums are safe for memory foam, latex, spring mattresses, velvet sofas, and even delicate linens. The heat treatment on the Pro model also helps dry out moisture, preventing future mite growth.
  • Ordinary vacuums clog quickly because dust and air mix in one container. Our patented Dual-Cup Technology separates hair and large debris from fine dust particles. This ensures the suction power remains at 100% efficiency throughout your entire cleaning session.
  • Our high-density HEPA filters are washable and durable. We recommend rinsing them with water once a month and replacing them every 4 to 6 months depending on usage to maintain medical-grade filtration.
  • Yes! The high-frequency vibration and strong suction are excellent at lifting stubborn pet dander and hair that gets trapped deep within fabric fibers.
  • The Luvia Pro ships from our US-based warehouse and typically arrives within 4-5 business days. The Luvia Go model generally arrives within 7-12 business days.